Privacy Policy

 

Your privacy is very important to us here at Face Communications (2007) Limited.

 

We will collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. This may include passing your details to our vendors for them to send your order to you, and also passing your details to delivery companies so that they can deliver your parcel.

 

The type of information we will collect about you includes:

 

  • your name
  • address
  • phone number
  • e-mail address

 

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by visiting our “Accounts Settings” page once you login or by emailing us.
This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

 

Information Collection And Use

 
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

 

Log Data

 
like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this

 

Communications

 

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.

 

Security

 

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

Use of cookies

 

We may collect information about your computer, including where available your IP address, operating system and browser type for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way.
 
We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
 

  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to customise our site according to your individual interests.
  • To speed up your searches.
  • To recognise you when you return to our site.

 

The two type of cookies used on this site are classified as "Strictly Necessary" and "Performance" cookies.
 
Strictly Necessary Cookies

 

We use "Strictly Necessary" cookies to:
 

  • Administrate website content
  • Make sure you connect to the right service on our website when we make any changes to the way the website works

 
Cookies we have defined as 'Strictly Necessary' cookies will NOT be used to:
 

  • Gather information that could be used to advertise products or services to you
  • Remember your preferences or username beyond your current visit

 

There is one cookie that we use on this site that is defined as "strictly necessary" cookies:

 

Session cookie 

 

This has a randomly generated name (eg "2a8ff4c2f40bef232b830aa" ) and it is used to keep the session live so that an administrator can update the website. It doesn't store any confidential information and is destroyed as soon as the session ends (when you close the browser).

 

Performance Cookies

 
We use performance cookies to:

 

  • Provide statistics on how our website is used
  • Help us improve the website by measuring any errors that occur

 

Cookies we have defined as 'Performance' cookies will NOT be used to:

 

  • Gather information that could be used to advertise products or services to you on other websites
  • Target adverts to you on any other website

 
In some cases, some of these cookies are managed for us by third parties, but we don't allow the third party to use the cookies for any purpose other than those listed above.
 
These are the cookies that we use on this site that are defined as "performance" cookies:
 

_utma Identifies unique visitors via Google Analytics
_utmb Tracks the referral source of your visit via Google Analytics
_utmc Determines the length of time of your visit to this site via Google Analytics
_utmz Determines visitor navigation within this site via Google Analytics
_hstc Identifies unique visitors via Hubspot
_hssc Keeps track of sessions via Hubspot
_hssrc Keeps track of browser restarts via Hubspot
hubspotutk  Keeps track of a visitors identity via Hubspot
prism_ Stores and tracks interaction via Active Campaign

 
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

 

Changes To This Privacy Policy

 

This Privacy Policy is effective as of 1st January 2016 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

 

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

 

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

 

Contact Us

 

If you have any questions about this Privacy Policy, please contact us. on 01438 907070